Privacy Policy
General information text and privacy policy
PURPOSE OF GENERAL INFORMATION TEXT AND PRIVACY POLICY:
SERTİL TURİZM İNŞ. TAR. Inc. (Ramada As By Wyndham Hotel Ölüdeniz) Company Name (“Company”), we pay utmost attention to the security of your personal data. With this awareness, we attach great importance to the processing, recording, transfer, sharing and storage of all personal data of all persons associated with our Company, including those who benefit from our products and services, in accordance with the Personal Data Protection Law No. 6698 (“KVK Law” ) .
Protection of personal data is among the basic policies of our Company, and throughout its existence, our company has given priority to the confidentiality of personal data, adopted this as a working principle and instructed its employees to work in line with this principle. Our company accepts and undertakes to comply with all responsibilities brought by the KVK Law. With full awareness of this responsibility and as the Data Controller, we process, record, transfer, share and store your personal data as explained below and within the limits prescribed by official legislation.
IDENTITY OF THE DATA CONTROLLER
For your questions about our company’s “General Information Text and Privacy Policy”, you can contact us using the contact information below:
COMPANY TITLE SERTİL TURİZM İNŞ. TAR. Inc.
Company Address ÖLÜDENİZ MAH. 134 STREET. NO:1 FETHİYE/MUĞLA
Contact: gr@ramadafethiyeoludeniz.com
Email : info@ramadafethiyeoludeniz.com
Tel: +90 533 949 60 56
reserves the right to update this “General Information Text and Privacy Policy” at any time within the framework of changes that may be made in the current official legislation.
INFORMATION ABOUT THE PERSONAL DATA PROTECTION LAW
SERTİL TURİZM İNŞ. TAR. Inc. (Ramada By Wyndham Hotel Ölüdeniz)
Information Text Regarding the Processing of Personal Data
- PURPOSE OF THE PERSONAL DATA PROTECTION AND PROCESSING POLICY:
SERTİL TURİZM İNŞ. TAR. A.Ş (“Company”), in accordance with the Personal Data Protection Law No. 6698 (“KVKK”), with this “Information” letter that we have prepared as the Data Controller, we hereby inform you of Article 10 and 10 of the KVKK titled “Information Obligation of the Data Controller”. Within the framework of Article 11 titled “Rights of the Relevant Person”; We would like to inform you about the purpose for which your personal data will be processed, to whom and for what purpose your processed personal data can be transferred, the method and legal reason for collecting your personal data, and your other rights listed in Article 11 of the KVKK :
As Data Controller, we process, record, transfer, share and store your personal data as explained below and within the limits prescribed by official legislation.
Our company reserves the right to update this “Information Text on the Protection of Personal Data” at any time within the framework of changes that may be made in the current official legislation.
- COLLECTION, PROCESSING AND PROCESSING PURPOSES OF PERSONAL DATA:
By our company, which operates in the areas specified in detail in the Company’s Articles of Association, due to these activities; Your verbal, written or electronic personal data are collected and processed due to the regulations of the Tourism and Revenue Administration and other relevant institutions and the contracts we have concluded. This personal data of yours will be used to provide services related to our company’s fields of activity and to improve the quality of these services, to carry out our company’s sales, marketing and other activities, and to comply with information storage, reporting and information obligations. In addition, your personal data may be used within the scope of activities such as improving the quality of service we offer to you and CRM (Customer Relationship Management) applications for sales and marketing activities.
Your personal data will not be used for purposes other than those stated above without your explicit consent, and will not be shared or transferred to third parties except for legal obligations and official institutions/organizations.
Our company only processes your personal data; Based on the explicit consent of the customers or the legislation we are subject to, especially KVKK art. In other cases stipulated in 5/f.2 , we may share this data with our domestic or foreign subsidiaries, direct or indirect subsidiaries and joint ventures, or in accordance with a legal obligation, in order to provide value-added services, opportunities and opportunities to our customers and to increase service quality. It may be shared with public institutions or organizations authorized to request it and, provided that adequate precautions are taken, with institutions, suppliers, authorized dealers/dealers/business partners at home or abroad with whom we have agreements in accordance with our activities.
Although your personal data may vary depending on the services, products or commercial activities provided by our Company; It can be collected verbally, in writing or electronically, by automatic or non-automatic methods, through offices, branches, dealers, call center, website, social media channels, mobile applications and similar tools. As long as you benefit from our company’s products and services, your personal data may be processed by creating and updating it.
Additionally, with the intention of using our Company’s services;
a . When you use our call center or website ,b .
When you visit our company ,
website or social media channels ,c . Your personal data may be processed when you participate in training , seminars or organizations organized by our company . Your personal data obtained from you with your consent or for other legal compliance reasons stated in the laws of the Republic of Turkey ;
(I) Our business units can carry out the necessary work to benefit you from the products and services offered by our company;
(II) Customizing and recommending the products and services offered by our company according to your tastes, usage habits and needs;
(III) Ensuring the legal and commercial security of our Company and the people who have business relations with our Company (administrative operations for communication carried out by our Company, ensuring the physical security and control of the Company’s locations, business partner/customer/supplier (officials or employees) evaluation processes, legal compliance process, financial affairs, etc.);
(IV) Improving the quality of the services offered by our company and improving our quality policy,
(V) To be informed and benefit from the general and special campaigns, promotions, promotions, discounts and similar advantages offered by our company;
(VI) When you log in with your username and password in order to receive services from the channels offered by our company, to process your personal data, preferences, transactions and browsing time in the relevant channels, as well as the data obtained, in order to provide you with the information and services you have requested;
(VII) To make notifications (renewal, termination, etc.) regarding all kinds of loyalty cards issued and/or to be issued by our Company and its related companies/organizations and website memberships of our Company and its related companies/organizations, and all kinds of communication that may be established with you, To inform you about new services and products to be offered, as well as possible changes and innovations in personal data policies and membership conditions, and similar issues;
(VIII) To inform you about the information, events and services you request from our company;
(IX) Determination and implementation of our company’s commercial and business strategies;
(X) Ensuring that our company’s human resources policies are implemented and;
legislation or if necessary , within the personal data processing conditions and purposes specified in Articles 5 and 6 of the KVK Law , for the purposes of
fulfilling a legal obligation determined by the legislation . It may be processed by our company and its related companies / organizations and other real and / or legal persons specified in Article ( C ) below .
- METHOD AND LEGAL REASON FOR COLLECTING PERSONAL DATA:
Your personal data is obtained in all kinds of verbal, written or electronic media, in line with the purposes specified in the above articles, in order to be able to offer our products and services as a Company within the determined legal framework and in this context, to ensure that our Company can fully and accurately fulfill its contractual and legal responsibilities. Your personal data collected for this legal reason is processed, recorded, transferred, shared and stored for the purposes specified in article (B) of this text, within the scope of the personal data processing conditions and purposes specified in Articles 5 and 6 of the KVK Law.
- PROCESSING OF SPECIAL DATA:
According to the Personal Data Protection Law, personal data regarding race, ethnic origin, political thought, philosophical belief, religion, sect or other beliefs, appearance and attire, membership of associations, foundations or unions, health, sexual life, criminal convictions and security measures, as well as biometric data. and genetic data are special personal data. Our company also takes adequate measures determined by the Personal Data Protection Board in the processing of special personal data. In order to provide better service, our company will process personal data of individuals only with the consent of the relevant person and only to serve the purpose of collection.
- TO WHOM AND FOR WHAT PURPOSE PROCESSED PERSONAL DATA CAN BE TRANSFERRED:
Your collected personal data is sent to SERTİL TURİZM İNŞ. to serve the purposes specified in Article (B). TAR. A.Ş, as well as our shareholders, business partners, suppliers, legally authorized public institutions and private individuals, within the framework of the personal data processing conditions and purposes specified in Articles 8 and 9 of the KVK Law.
- TRANSFER OF PERSONAL DATA ABROAD:
Our company has the authority to transfer personal data abroad, within the conditions determined by the Personal Data Protection Board in the Personal Data Protection Law, in accordance with other conditions in the law and after obtaining the explicit consent of the person for this purpose.
- RIGHTS OF THE PERSONAL DATA OWNER AS MENTIONED IN ARTICLE 11 OF THE KVK LAW:
Within the scope of the KVK Law, we accept that the relevant person has the right to be informed and obtain approval before the processing, recording, transfer, sharing and storage of his personal data, and that he has the right to determine the fate of his data after the data is processed, recorded, transferred, shared and stored. In this context, if you submit your requests regarding your rights as personal data owners to our Company using the methods set out below in this “Information Text on the Processing of Personal Data ” , our Company will finalize the request free of charge within thirty days at the latest, depending on the nature of the request.
In accordance with the Communiqué on the Procedures and Principles of Application to the Data Controller published by the Personal Data Protection Board, regarding your requests regarding your rights as personal data owners: I. If
your application will be answered in writing , no fee will be charged for up to ten pages . A processing fee of 1 Turkish Lira may be charged for each page over ten pages .
II . If the response to the application is given on a recording medium such as a CD or flash memory, the fee that may be requested by our Company as the data controller cannot exceed the cost of the recording medium.
In this context, personal data owners;
a . Learning whether personal data is being processed or not , b
. Requesting information regarding personal data if they have been processed ,c .
The purpose of processing personal data and whether they are used for their intended purpose . learning ,
d . Where personal data is transferred domestically or abroad third person knowing ,e .
Requesting correction of personal data in case personal data is incomplete or processed incorrectly and stating that the transaction carried out in this context is based on the transfer of personal data . Requesting notification to third parties ,f
. Requesting the deletion, destruction or anonymization of personal data within the framework of the conditions stipulated in Article 7 of the KVK Law , and the transaction carried out in this context to the extent that personal data is transferred . Requesting notification to third parties ,g
. Objecting to the emergence of a result that is unfavorable to the person by analyzing the processed data exclusively through automatic systems ,h .
In case of damage due to personal data being processed unlawfully , they have the right to demand compensation for the damage .
However, individuals do not have any rights regarding anonymized data within the Company. Our company may share personal data with relevant institutions and organizations for the purpose of exercising the legal powers of a judicial duty or state authority, in accordance with the business and contractual relationship.
- PERIODS WHERE YOUR PERSONAL DATA WILL BE PROCESSED:
In accordance with the KVK Law, your personal data processed for the purposes specified in this “Information Text on the Processing of Personal Data” , when the purpose requiring processing in accordance with Article 7/f.1. of the KVK Law no longer exists and/or when we are obliged to process your data in accordance with the legislation. When the expiry period expires, your personal data will be deleted, destroyed or anonymized and will continue to be used by us.
- SITUATIONS WHERE OUR COMPANY MAY PROCESS YOUR PERSONAL DATA WITHOUT YOUR EXPRESS CONSENT AS REQUIRED BY LAW:
of the KVKK , our Company may process your personal data stated above and received in accordance with the law, without your explicit consent, in the following cases:
Situations clearly foreseen in the law:I. If you
are not in a position to express your consent as the data owner due to actual impossibility , or in cases where your consent is not legally valid , your own or someone else ‘s It is necessary to process your personal data to protect life or physical integrity ,II .Our
company and its associated companies / organizations , with the establishment or execution of a contract you have concluded with other real and /or legal persons specified in Article ( C ) . It is necessary to process personal data of the parties to the contract, provided that
it is directly related to it ,III . It is mandatory for our company to fulfill a legal obligation ,IV .
Your personal data has been made public by you ,V.
Data processing is mandatory for the establishment , exercise or protection of a right ,VI . It
is necessary to process data for the legitimate interests of our Company , provided that it does not harm your fundamental rights and freedoms .
- TO MAKE A REQUEST PURSUANT TO THE PERSONAL DATA PROTECTION LAW:
In accordance with the 1st paragraph of Article 13 of the KVK Law, you can submit your request to exercise your above-mentioned rights to our Company using the method( s ) determined/to be determined by the Personal Data Protection Board. Alternatively , if you wish, you can submit your application to our Company in writing, in accordance with the KVK Law. To exercise your rights in Article 11 of Law No. 6698, you can always contact us by sending an e-mail to gr@ramadafethiyeoludeniz.com . In matters related to your personal data, only the gr@ramadafethiyeoludeniz e-mail address should be used, and requests and notifications coming from channels other than this address will not be taken into consideration.
Rights regarding personal data can only be exercised regarding individuals’ own data. Requests regarding the data of persons other than the person who filled out the form and has official documents identifying you attached will not be taken into consideration. Forms without official documents identifying your identity will not be taken into consideration. We would like to inform you that even when data deletion requests are fulfilled, we are obliged to share the data with the official authorities if requested by the official authorities.